Retail Store Supervisor
Everything Wine is an exquisite beverage organization that recognizes the value of employee effort, commitment and dedication. Our mission is to search the world to bring the very best value and quality to our customers in a fun and experiential environment. As with any dynamic culture that strives to be the best, the content will continue to evolve over time, and we encourage you to continually learn on the job and seek mentoring opportunities from within our organization. We support and are proud to promote from within, so growth-minded individuals are who we look for to add to our teams.
If you have a passion for people and are a wine, beer and spirit enthusiast, you’ve come to the right place.
Location with positions available:
- Vancouver (River District)
Job Types: Full-time
Salary: $43,000 - $50,000 per year
Position Title: Retail Store Supervisor
Reports to: Store Manager and Assistant Store Manager
All applicants must be 19+
Generosity:
You are generous with your knowledge and time. You make time to go above and beyond with customers and your team. You share candid feedback to help others grow.
Humanity:
We like people who are just good humans. You understand that we are not in the wine business, we are in the people business. We connect with people through their eyes of a good neighbour. You are known for your authenticity, honesty, integrity and humility.
Innovative:
We will always be nimble, embrace and drive change, and challenge the status quo. So don’t get too comfortable. We are forward thinkers, obsessed with redefining the experience of our industry, we challenge every assumption, and we will make mistakes along the way. But that is inherent to every innovation.
Perseverance:
We accept that we are not perfect, and that failure will happen. We are tenacious, but when things don't work, we pivot and embrace these experiences as information that will guide us forward. We believe in a test-and-learn environment and remain curious. How you inspire and impact your team drives our company's success and is your number one job.
A day in the life:
- Assist the Leadership team to oversee the daily operations of the store
- Assist with training/on-boarding of newly hired employees
- Support your team through consistent coaching and feedback
- Work in conjunction with other supervisors to ensure regular cycle counting is completed each quarter
- Proficiency with POS systems and inventory databases
- Assist with inventory management and backstock
- Be mindful of customer and industry trends in order to identify opportunities to expand the customer base and increase store traffic
- Lead by example at all times
- Maintain a presence on the floor
- Maintain open communication with the Leadership team
Skills:
- Ability to influence, motivate and lead a team to action
- Excellent verbal and written communication skills
- Critical thinking, problem solving and decision-making skills
- Effective time management skills
- Customer and team conflict resolution
- Ability to de-escalate a high-stress situation
- Ability to work in a fast-paced, high volume environment
- Ability to coach and mentor
Personality Traits:
- High integrity
- Works well with others
- Highly organized
- Detail oriented
- Resourceful
- Coachable
- Desire to be developed and grow
- Natural leadership qualities
- Compassionate
Qualifications:
- 3-5 years retail or customer service experience
- WSET Level 2 or equivalent industry knowledge
- 1-2 years of leadership experience is a bonus
- Experience coaching/mentoring a team
- Experience with inventory management is an asset
- Understanding of Microsoft programs (Word, Excel and Publisher)
- Serving it Right certificate
Company Traits:
- People focused
- Inclusive and open-minded
- Innovative
- Authentic
- Collaborative
- Growth Oriented
What's in it for you?
- An awesome discount on wine, beer, spirits and accessories
- Eligibility for a performance bonus
- Comprehensive health benefits
- Working with and leading a great, dynamic team
- A fun work environment
- Ongoing tastings and education
- Possibility of further growth within the company
When you apply, please tell us why you think you'd be a fit for our team!
Please include answers to the following questions in your application:
- What is the main reason you have decided to apply at Everything Wine?
- Have you been to one of our stores before? If so, what was your experience?
- Are you able to fulfill the availability requirements stated on the job posting for this position for the foreseeable future?
Please state if there are any days/time of the week you are unable to work. - What excites you most about potentially joining our team?
- What do you believe is most important to contribute to a positive work environment?
Must be 19 years of age or older.
Some evening and weekend work is required.
Must be able to lift 30lbs.
To apply, please email: [email protected] and tell us which of our stores you are interested in.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
No phone calls or office visits please. No agents please.