Free Delivery in B.C. - When you spend $200, some exceptions apply
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Safe Store Pick-Up, Curbside Pick-Up

 

Before you start shopping, choose pick up or delivery at the top right of the page. A drop-down menu will appear. Select the Store Location you’d like to pick up from.

Shop and place your order. For the best experience PLEASE CREATE AN ACCOUNT. Once completed, your order will be ready for pick up at your chosen store in 2 hours if you place your order before 4pm, it will ready the next day if you order after 4pm. You will receive an email when your order is ready for pick up. If you do not receive an email your order will usually be ready in 2 hours. You can contact the store you ordered from to confirm. 
 
Another way to check the status of your order: 
1. Log into your account  2. Go to Account Dashboard  3. Click “My Orders”.
Keep an eye on your account for the status to move to “Complete”. Once it is marked as Complete, your order is ready for pick up.

The Pickup Process:
We will still maintain safe distances during your order pick up. 
Please note we require ALL of the following for pick up orders:

  • Proof of ID 
  • The Credit Card used to make your purchase
  • Online Order Confirmation number - you can find this in the subject line of the "Order Received" email you got from us.

For CURBSIDE PICK-UP please come to the front door and we can bring the order outside to you. 

FAQ:

When will my pickup order be ready?
Your order will be ready within 2 hours after ordering or you can check the status of your order on your account (if you did not sign out as a guest). When your order is ready for pick up, the order will be marked as complete.  Once you arrive at our store, see instructions by the front door about the next steps to take to pick up your order. You will receive an email when your order is ready for pick up

What are your hours for curbside pickup?
Store hours vary per location. Click here for details.
(Holiday hours may differ)

I am not able to pick up my order for a couple days/weeks after placing it. Will you hold my order?
Yes, we can hold your order for up to fourteen days from the date of purchase. If the order is not picked up we will try to contact you. After this, a refund will be issued and the product returned to the shelf.

I am having someone else I live with pick up my order on my behalf. Do they or myself need to provide anything to you before pickup?
If someone with the same address as you is picking up your order, we do not require anything other than a piece of photo I.D. that reflects the same address.