E-comm Customer Service Rep

We're currently searching for friendly, outgoing and engaging E-Commerce Customer Service Representatives.

When you apply, please tell us why you think you'd be a fit for our team!
Must be 19 years of age or older.
Some evening and weekend work is required. Must be able to lift 30lbs.

Location with positions available:

Position Title: E-Commerce Customer Service Representative
Reports to: E-Commerce Manager, E-Commerce Supervisors.

Vision:

Creating a remarkable experience, as we reinvent the modern wine, beer and spirit experience by bringing excellence and innovation, without compromise.

Core Values:

Generosity:

You are generous with your knowledge and time. You make time to go above and beyond with customers and your team. You share candid feedback to help others grow.

Humanity:

We like people who are just good humans. You understand that we are not in the wine business, we are in the people business. We connect with people through their eyes of a good neighbour. You are known for your authenticity, honesty, integrity and humility.

Innovative:

We will always be nimble, embrace and drive change, and challenge the status quo. So don’t get too comfortable. We are forward thinkers, obsessed with redefining the experience of our industry, we challenge every assumption, and we will make mistakes along the way. But that is inherent to every innovation.

Perseverance:

We accept that we are not perfect, and that failure will happen. We are tenacious, but when things don't work, we pivot and embrace these experiences as information that will guide us forward. We believe in a test-and-learn environment and remain curious. How you inspire and impact your team drives our company's success and is your number one job.